Pricing
Straightforward support software pricing.
Start small, keep every conversation, and upgrade the workspace—not each teammate—when your team needs more control.
Free
$0
forever
For a small team proving its support workflow.
- Unlimited customer conversations
- 2 teammates
- Shared inbox and Nest team chat
- Help center, canned replies and core automations
- 15-minute unanswered-message reminders
- Perch branding in the widget
Pro
$9
per workspace / month
$90 yearly — save $18
For teams that want Perch to grow with their support operation.
- Everything in Free
- Unlimited teammates — no per-seat fees
- Custom unanswered-message reminder timing
- Business-hours-only reminder delivery
- Remove “Powered by Perch” branding
- One subscription covers the whole workspace
What counts as a workspace?
A workspace is one shared customer-support operation: its inbox, widget, teammates, help center and settings. Everyone invited to it shares the same plan.